Week 7 Part 1 and 2

Part 1: Stages of Reactions

Using this unit's reading in your Organizational Change: An Action-Oriented Toolkit text, respond to the following:

• Describe briefly a change situation that you are familiar with (or talk to a friend or relative about a change situation).
• Identify the different phases of change, pointing out what was happening during each phase.
• Describe how people worked their way through the change situation.
• Identify what the leader(s) did or could have done to better help individuals navigate through the phases. Note: If it is helpful, you can attach a facsimile of the table in the Toolkit Exercise 7.2. 

Part 2: Building Trust

For this discussion, consider the eight practices for building trust as outlined in Chapter 9 of  Mastering the Challenge of Leading Change (linked in Resources) and respond to the following:

• Identify specifically which tactics would be most effective in your organization.
• Identify which tactics would be ineffective or even counterproductive.
• Explain what is missing from the list of practices. What additions would you recommend to the list?