Week 4 discussion 1 and Discussion 2

  

Week 4 discussion 1

How is conflict management critical to Project Management?

What can happen during a period of conflict within a team?

How does this differ from a conflict with a customer, or a supplier?

What are some techniques to manage conflict?

Have you ever tried any of these? What was the result? 

  

Week 4 discussion 2

Often, project work is outsourced. Explain principles of managing procurement in projects and challenges a project manager faces when all or part of the work is accomplished through outsourcing. What would you do to ensure quality work is delivered?