Week 2 Chapter Review Questions

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Answer the “Review Questions” at the end of Chapters 2 and 3 in at least 3 complete, grammatically correct sentences each. Number each question to correspond to the number on the question being answered and submit one MS Word compatible document. 

Chapter 2 Review Questions 

  1. 2-1. Compare and contrast the characteristics of the operational, managerial, and executive levels of an organization.
  2. 2-2. Compare and contrast automating and learning.
  3. 2-3. Describe competitive advantage and list six sources.
  4. 2-4. How do an organization’s resources and capabilities result in a competitive advantage?
  5. 2-5. Compare and contrast pipe- and platform-based business models.
  6. 2-6. What is the freemium model, and how can a business successfully use this approach?
  7. 2-7. Why is successful application of innovative technologies and systems often difficult?
  8. 2-8. How can information systems help in combining multiple types of innovation?
  9. 2-9. Using past examples, explain what is meant by a radical innovation.
  10. 2-10. Describe the disruptive innovation cycle.

Chapter 3 Review Questions


  1. 3-1. How do applications support organizational business processes?
  2. 3-2. How do databases support organizational business processes?
  3. 3-3. Describe the key functions of system software.
  4. 3-4. For which purposes are data stored in organizations?
  5. 3-5. What are the distinguishing characteristics of different storage media?
  6. 3-6. How does computer networking work?
  7. 3-7. What are the major types of networks?
  8. 3-8. What is the World Wide Web, and what is its relationship to the Internet?
  9. 3-9. What are URLs, and why are they important to the World Wide Web?
  10. 3-10. What are the problems associated with software obsolescence?
  11. 3-11. Describe the characteristics of the cloud computing model.
  12. 3-12. Define grid computing and describe its advantages and disadvantages.
  13. 3-13. Describe what is meant by the term IP convergence.
  14. 3-14. Describe why green computing has become so important to modern organizations.
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