Week 1

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  1. Before you can help another person, you need to be able to listen to the other person, a practice that requires active engagement, eye contact, and other signifiers to demonstrate to the speaker that you are following them. Another practice is to rephrase what you heard from the speaker in your own words so that the speaker knows whether or not you understood.

    Navigate to the University Library and watch the “5 Ways to Listen Better” TEDTalk by Julian Treasure.

    Pick one of the 5 ways Julian Treasure suggests for listening better and practice it for a few days.

    Write a 175- to 350-word reflection on the results of your listening practice.
    • What impact did the process have on your listening?
    • How can you incorporate these 5 steps into your life?
    • What difference could they make both personally and professionally?
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