Using Balance Scorecard to Measure Project Effectiveness

 You are a project manager for a large electronics retailer (e.g., Best  Buy) who will be implementing a new time-keeping system to track hourly  and salaried employees’ time and attendance. You have been asked to  develop a balance scorecard that can be used to manage the effectiveness  of this project. Select an area (e.g., financial, customer, business,  and learning) that you will focus on from a balance scorecard viewpoint,  and explain how you will measure the effectiveness of the project.