Usability Business Case Study

 Case Study: http://www.id-book.com/casestudy_14-1_2.php

Answer the following questions:

• Summarize the case study
• Identify the study method used and why it was appropriate
• Explore some of the qualitative or quantitative methods gathered

Answer these two additional questions:

• How would you conduct the study any differently?
• Given the nature in the advance of technology, how do you foresee technology changing the way studies such as these are conducted in the future?

 The assignment requires a 4-page review, not including the cover page,abstract, and a reference page,.