Training and Development and Performance Management

500 words total with references (text attached)

Question A

Suppose that you are the manager of an accounts receivable unit in a large company. You are switching to a new system of billing and record-keeping and need to train your three supervisors and 28 employees in the new procedures. What training methods would you use? Why

Question B

What sources could be used to evaluate the performance of people working in the following jobs?

• Sales representative
• TV reporter
• Director of nursing in a hospital
• HR Manager
• Air traffic controller