Training
2 years ago
60
Notes.docx
Theproposedtraining.docx
finalproject.docx
Accountability.pdf
- Sample.pdf
- Example2.pdf
- Example1.pdf
- Resource.pdf
Notes.docx
Just a friendly reminder: the training topic should focus on the discussion of social equity and articulate how a deeper understanding of social equity can help shape better housing policy. The emphasis should not be on the housing policy itself. Additionally, since the concept of social equity can be quite broad, consider narrowing it down to a specific dimension, such as cultural competency or historical disparities.
Theproposedtraining.docx
The proposed training, to be offered by the United States Department of Housing and Urban Development (HUD), is of paramount importance in addressing the urgent and persistent housing disparities that plague our country. HUD, a key player in meeting the nation's housing needs and combating housing discrimination, is tasked with fostering inclusive and sustainable communities and ensuring the availability of affordable housing for all (U.S. Department of Housing and Urban Development, n.d.).
A needs assessment has revealed a significant need for training around equitable housing practices, particularly in addressing racism and economic inequality in housing. Current research indicates that there are unjust biases in housing policies that continue to have a discriminatory impact on people of color (McElwain, 2023). Therefore, it is imperative for HUD employees to develop a heightened awareness of social equity when formulating housing policies and urban development strategies. This will improve policy implementation and equip the staff with the necessary skills to implement fair housing concepts.
The proposed training will be supplemented with training designed for both ordinary staff and managerial levels, therefore providing efficiency by reaching tier one—those who set policies—as well as tier two—those who implement them in practice. The training will involve all the participants across the company, ensuring that change starts from the company level and continues to the participant level regarding equitable housing practices.
The proposed training topic is Social Equity in Housing Policy and Practice. Emphasis will be on the systemic and structural nature of discrimination, the role of legislation regulating discrimination, such as the Fair Housing Act, and real-life strategies for involving diverse populations in urban development processes (McElwain, 2023).
The training will be offered in a blended delivery mode where face-to-face sessions will be delivered in conjunction with online mode. The form of the preliminary structure is characterized by group discussions, case and teamwork, application of interactive and presentations approaches. Such format ensures flexibility while at the same time ensuring all participants are involved in the discussion.
References
McElwain, K. (2023, July). Promoting equity: Five strategies public housing agencies can use to improve resident outcomes. The National Association of Housing and Redevelopment Officials (NAHRO). https://www.nahro.org/journal_article/promoting-equity-five-strategies-public-housing-agencies-can-use-to-improve-resident-outcomes/
U.S. Department of Housing and Urban Development. (n.d.). Hud.gov / U.S. Department of Housing and Urban Development (HUD). HUD.gov / U.S. Department of Housing and Urban Development (HUD). https://www.hud.gov/
finalproject.docx
Instructions of the final project
Final Project (Written Report 25%; Presentation/Demonstration 10%): Total 35%
Introduction
The purpose of the final project is to encourage students to design a training session for a selected public agency to fulfill the related goals of public management. The designed training session should be aligned with one of our weekly topics (i.e., social equity). The designed training will be demonstrated with slides. The demonstration slides and written report—which articulates the design purposes, design contents, and anticipated effects—should be submitted no later than Oct. 11th. The following sections respectively address the requirements of the designed training program, proposal, presentation, and written report.
The Designed Training & Demonstration (10%)
• Format. The training design should be interactive, incorporating various methods to engage participants and avoid one-way communication.
• Topic. The topic should relate to weekly class topics (Equitable housing practices addressing racism and economic inequality )
• Contents. The designed training should include, but not limited to, (1) Introduction: Define the purpose and outline the procedures of the training, (2) Explanations: Discuss relevant concepts related to the topic, (3) Examples: Provide cases or examples illustrating the topic, (4) Interactive activities: Include some activities to facilitate participation, and (5) Assessment: Demonstrate how the participants’ learning outcomes will be measured (i.e., FAQs, short quiz, role playing, or group discussion…etc.).
• Demonstration. Submit a file of slides (15-20 pages) that demonstrates the training.
• Others. (1) The training should last between 30 to 60 minutes. (2) A sample from New York State is available on Canvas for reference
The Written Report (25%)
The emphasis of the written report is describing the rationale of the designed program. The related elements are explained as follows.
• Introduction. Present the selected agency and its needs, as described in the proposal. Clearly state the training program’s objectives.
• Design rationale. Explain the overall design of the training and its rationale. For instance, if a case of racial discrimination is included, justify its relevance and what insights it provides.
• Preliminary evaluation. Conduct a preliminary evaluation to demonstrate that the training meets the identified needs and is likely to be effective.
• Notes: (1) Required length: 5-7 pages. (2) All figures/ pictures/ tables should be placed in the appendix section. (3) There should be a reference list indicating what sources have been cited (in a separate page)
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Accountability.pdf
Course Overview
• What are the different types of leadership? • What are good and bad leadership skills? • What is accountability? • Look at 2 cases of leadership • Group activity • Participant assessment • Course feedback
Introduction • Number of Employees: 2,200
• Employee Demographics: ▫ White: 72% ▫ Black: 24% ▫ Asian: .02% ▫ Hispanic: 3.07% ▫ Non-Hispanic: .01%
• Leadership Demographics: ▫ White: 73% ▫ Black: 21% ▫ Hispanic: .03% ▫ Other: 6%
• Turnover rate: 26%
• Leadership Approval Rating: 44%
• Employee Job Satisfaction Rate: 48%
Types of Leadership • Transactional Leadership
▫ Values organizational order and structure ▫ Task-oriented ▫ Punishment as a means of results
• Transformational Leadership ▫ Motivates through inspiration ▫ Leads by example – Visionary ▫ Emphasizes inclusivity
Good Leadership Skills
• Communicate Effectively • Strong Organizational Skills • Builds Trust with Employees • Empowers Employees • Process Driven • Relationship Builder • Time Management • Motivational
Bad Leadership Skills
• Ineffective Communication • Lack of Transparency • Poor Listener • Absent Leadership • Lack of Trust in Employees • Unorganized • Poor Time Management • Discouraging
Accountability
Definition: An obligation or willingness to accept responsibility for one's actions
• Common Purpose • Mutual Goals • Clear Communication • Evaluate, Advice, Modification • Consequences
Case Study: Robert O’Neill - Fairfax County, Virginia • Issues:
▫ Economic downturn ▫ Change in leadership ▫ Dissatisfied County employees
• Leadership ▫ Listened to employees needs and concerns ▫ Gained the trust of the Board ▫ Organizational restructure ▫ More community involvement ▫ Identify organizational problems and communicate the solutions being taken to
address the issues (Denhardt & Denhardt, 1999)
Results/Outcome • Used the retirement of almost half of department heads to restructure
the organization to no longer focus individuals strengths and weaknesses, but rather emphasize efficiency.
• By getting all County departments more involved in the community, the citizens were able to better communicate issues and hold the County accountable for addressing their concerns.
• He established a number of task force to address employee issues: ▫ Development of a Vision Profile ▫ Compensation and Gainsharing ▫ Piloting the Competition Model ▫ Department Head Evaluation System
(Denhardt & Denhardt, 1999)
▫ Employee Involvement ▫ Flexibility in Personnel Classification ▫ Employee Communication ▫ Leadership Development
Case Study: Phil Penland - Altamonte Springs, Florida
• Created a Community Redevelopment Agency to fund a new vibrant downtown.
• Altamonte Springs underwent a quality improvement program ▫ Improved the quality of services offered by the government
• Created the EPIQ Program (Excellent People Improving Quality) ▫ Teams made up of City employees that were responsible for address work
flow issues and other employee concerns. • Regularly administers a citizen survey to determine satisfaction with
both quality of service and quality of life. • Created a culture of innovation.
(Denhardt & Denhardt, 1999)
Results/Outcome • His intentional design in creating a vibrant downtown resulted in
collaborative community experience for the citizens and local government of Altamonte Springs.
• The EPIQ program was very successful because it had the City Manager’s full support and it allowed for a lot of voices to come to the table to address issues and concerns.
• He created a culture of quality by gaining citizens feedback from community surveys.
• Employees were empowered to innovate their work to improve quality and were rewarded accordingly.
(Denhardt & Denhardt, 1999)
Group Activity – Groups of 4
• Scenario: Your department has a high turnover rate of employees compared to the organization as a whole. Additionally, on annual reviews, 6 of your 12 employees received needs improvement or poor evaluations. ▫ Please answer the following questions:
How do you address the issue of high turnover? List tools needed from the organization, if any.
What are some of the causes and what solutions do you propose? What are some approaches you can take to ensure your employees are getting
the training they need to do their job to satisfaction?
Class Discussion of Group Activity • Each group presents their
solution to the scenario opening up the discussion for feedback from other members in the class.
Summary of Training • Participants will be able to take the lessons they learn in this training
and apply them to their day-to-day job
• This program will challenge them to think differently and teach them how to empower those around them with responsibilities
• Participants will learn what does and does not make a successful leader
• Participants will learn how they can hold themselves as well as their direct reports accountable
Assessment and Evaluation
Handouts: 1. Quiz: Think about what you learned today and complete the
quiz
2. Survey Please complete the anonymous evaluation of today’s
training course
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