top 5 details that should be included in your cloud SLA.

Discuss in 500 words or more the top 5 details that should be included in your cloud SLA.

Use at least three sources, not Google. Include at least 3 quotes from your sources enclosed in quotation marks and cited in-line by reference to your reference list.  Example: "words you copied" (citation) These quotes should be one full sentence not altered or paraphrased. Cite your sources using APA format. Use the quotes in your paragraphs.  Stand alone quotes will not count toward the 3 required quotes.

Copying without attribution or the use of spinbot or other word substitution software will result in a grade of 0.