The manager as Communicator
Instructions: This is an assessment of your teamwork skills. First, choose a team assignment to analyze. It can be a group assignment from a previous course or workplace. If the latter, please describe briefly what your work group was doing so that I can follow along.
There are two steps to this assessment. First, evaluate your group's communication effectiveness by rating each of the following on a scale of 1 (Not Well) to 5 (Very Well).
As a Group, How Well Did You (on a scale from 1 to 5):
- Define or clarify the task
- Exchange and share information
- Encourage expression of various points of view
- Evaluate and analyze data
- Use the best decision-making approach (consensus, majority rule, etc)
- Focus on tasks, not individuals
- Demonstrate respect for all
- Encourage feedback
- Encourage expression of opinion
- Build on others' ideas
- Ask for clarification of ideas
- Demonstrate equality
- Address disagreements or misunderstandings
- Stay on task
Second, answer these questions:
- Describe the top two strengths and two weaknesses of your team. Give examples of what your team did well and not well. Do not mention anyone by name.
- What was an area of strength that you brought to the group? An area where you could have improved?
- What type of decision-making method described in the textbook from last week did your group use?
- When you are in a group and you see some of the weakness that you mentioned above, what can you as a group member do?
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