The following data set shows the amount of time consumers have to wait on hold, in minutes, before talking ...

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Question 1: The following data set shows the amount of time consumers have to wait on hold, in minutes, before talking to a customer service representative.  Compute by hand the mean and standard deviation.  Take a picture, scan your work, or type up a detailed solution.  Explain what the mean and standard deviation tell you about this data set

9.14 8.14 8.74 8.77 9.26 8.10 6.13 3.10 9.13

    • 8 years ago
    The mean time consumers have to hold on hold is 7.83 minutes, with a standard deviation ...
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      Thefollowingdatasetshowstheamountoftimeconsumershavetowaitonhold.doc