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Chapter 5 Discussion Questions 

  1. Identify major differences between a service and manufacturing operation. Find an example of a service and manufacturing company you are familiar with and compare them.
  2. Find a company you are familiar with and explain how it uses operations. How is its operations function tied to its supply chain?
  3. Find an example of a process layout of a local business.
  4. Explain the concept of cycle time and explain how it affects layout.

 

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