Scenario Email

NUR 307 Module Six Email Guidelines and Rubric

Overview

Interprofessional collaboration (IPC) requires various healthcare providers to share their knowledge with one another. Data and information must be accessible for IPC to occur.

Interoperability of technology is required for full IPC and care coordination for patients. As a professional nurse, you should know how important it is to be able to communicate clearly and

succinctly. For example, you may need to express your concerns in an email to leadership. This activity provides an opportunity to practice professional communication skills associated with

various aspects of IPC. This activity will help you with Project Two, where you will be required to explain the impact of information and communication technology on interprofessional

collaboration.

Scenarios

As a professional nurse, you witness the events in one of the provided scenarios. (You may choose which scenario.) To express your concerns, you draft an email to the chief nursing

informatics officer.

Scenario 1: Aaron lives in New York City. After his annual checkup with his primary care physician, he was referred to a nephrologist. The nephrologist required specific labs to be drawn.

Aaron went to a satellite laboratory across the street from the nephrologist’s office. The nephrologist’s EHR cannot receive lab results directly from this lab. Instead, the results must be faxed

from the lab and then manually transcribed into his chart.

Scenario 2: Rayneem is 30 weeks pregnant and has been receiving regular prenatal care at her local women’s health clinic. She and her wife decide to go on a vacation before the baby

arrives. While on vacation, Rayneem experiences a dizzy spell and has a ground-level fall. Her wife rushes Rayneem to the nearest emergency department to make sure that she and the baby

are okay. They tell the triage nurse Rayneem has been receiving prenatal care at their local women’s health clinic, but the nurse cannot retrieve her electronic records.

Scenario 3: Xochitl dislocated and fractured her elbow while at gymnastics practice. She was rushed to the children’s hospital where she was referred to a pediatric orthopedic surgeon. The

surgeon recommended surgery followed by eight weeks of physical therapy. Two weeks into her physical therapy, her parents’ insurance coverage changed, and she had to transfer to a

different health system for the rest of her care. The two physical therapy groups use different EHRs.

Scenario 4: Sam lives 15 miles away from the Texas-Oklahoma border. Their primary care physician is in Texas, but they see a pain specialist in Oklahoma for their chronic back pain. They

arrive at the emergency department, saying that they have extreme back pain. Because of the vicinity to the border and the nationally recognized opioid epidemic, the emergency physicians

have several tools available to evaluate a patient’s opioid-use history to effectively treat the patient.

Directions

Choose one of the provided scenarios to use as the basis for your responses. Examine the scenario for interoperability, interprofessional collaboration, and care coordination. Then draft your

email using the Module Six Email Template in the What to Submit section. Include evidence supporting your concerns. Use at least two scholarly, current (within the last five years)

references to support your work.

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Specifically, you must address the following rubric criteria:

1. Interoperability: Discuss at least one interoperability concern related to technology. Consider the following guiding questions:

Is one technology communicating effectively with another technology? If so, how?

How difficult will it be to retrieve the medical information if the technologies are not working well together?

How is patient care affected by the lack of interoperability?

What concerns relate to human error?

2. Interprofessional Collaboration: Describe at least one opportunity for interprofessional collaboration using technology. Consider the following guiding questions:

Who is communicating?

Who is not communicating?

What technology tools are being used or should be used?

3. Care Coordination: Describe how technology is impacting care coordination. Consider the following guiding questions:

How is care coordination happening?

What may be limiting care coordination?

What technologies can improve care coordination?

What to Submit

Submit your completed Module Six Email Template. Your submission should be a 1- to 2-page Word document with a separate reference page that is not part of the page count. Follow APA

Style standards for formatting and citing your sources.

Module Six Email Rubric

Criteria Exceeds Expectations (100%) Meets Expectations (85%) Partially Meets Expectations

(55%)

Does Not Meet Expectations

(0%) Value

Interoperability Exceeds expectations in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Discusses at least one

interoperability concern related

to technology

Shows progress toward

meeting expectations, but with

errors or omissions

Does not attempt criterion 30

Interprofessional

Collaboration

Exceeds expectations in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Describes at least one

opportunity for

interprofessional collaboration

using technology

Shows progress toward

meeting expectations, but with

errors or omissions

Does not attempt criterion 20

Criteria Exceeds Expectations (100%) Meets Expectations (85%) Partially Meets Expectations

(55%)

Does Not Meet Expectations

(0%) Value

Care Coordination Exceeds expectations in an

exceptionally clear, insightful,

sophisticated, or creative

manner

Describes how technology is

impacting care coordination

Shows progress toward

meeting expectations, but with

errors or omissions

Does not attempt criterion 20

Clear Communication Exceeds expectations with an

intentional use of language that

promotes a thorough

understanding

Consistently and effectively

communicates in an organized

way to a specific audience

Shows progress toward

meeting expectations, but

communication is inconsistent

or ineffective in a way that

negatively impacts

understanding

Shows no evidence of

consistent, effective, or

organized communication

10

Scholarly Sources Incorporates more than two

scholarly, current (within the

last five years) sources, or use

of sources is exceptionally

insightful

Incorporates two scholarly,

current (within the last five

years) sources that support

claims

Incorporates fewer than two

scholarly, current (within the

last five years) sources, or not

all sources support claims

Does not incorporate sources 10

APA Style Formats in-text citations and

reference list according to APA

style with no errors

Formats in-text citations and

reference list according to APA

style with fewer than five

errors

Formats in-text citations and

reference list according to APA

style with five or more errors

Does not format in-text

citations and reference list

according to APA style

10

Total: 100%