Resume

Dionysius Ayala

         (914) 5120836            [email protected]            Yonkers, NY 10705  

· Word	· Excel
· PowerPoint	· Access
· Database Design Principles, SQL	· Data Entry
· Document Formatting	· Hardware Setup
· Spanish Language Full Proficiency

Education    

Mercy University | | Dobbs Ferry, NY

Bachelor of Science in Criminal Justice Forensics

GPA: 3.7

Relevant Coursework: Forensics I & II, Criminal Investigation, Forensic Psychology, Criminology, Research Methods in Criminal Justice

Pace University | | White Plains, NY

A.S. in Applied Information Technology

GPA: 3.6

Relevant Coursework: End User Info Sys Platform Design Implementation & Evaluation, Business Communications, Office Admin,

Sociology, Psychology, Applications: Database, Spreadsheet, Multimedia

Honors and Awards   

• Dean's List • Service to Other & Outstanding Effort • Alice V. Feeley Award • Applied Information Technology Award

  Work Experience   

PRIVATE

Family

• Provided compassionate end-of-life care, delivering attentive support and maintaining a peaceful environment.

• Acted as a liaison between family and healthcare providers, ensuring effective communication and coordination of care.

• Maintained meticulous records of care, appointments, and medications to ensure continuity and quality of care.

• Offered emotional support and created a hygienic environment conducive to comfort and well-being.

DIRECTOR OF SENIOR SERVICES & EMERGENCY FOOD PANTRY

Yonkers Community Action Program, Yonkers, NY

• Oversaw all aspects of food pantry operations, including inventory management, eligibility documentation, and stock level maintenance.

• Coordinated and facilitated food and produce distribution to an average of 523 clients per month, encompassing on-site, home-bound, and emergency distribution services.

• Managed and provided leadership to a team of 30 volunteers and part-time staff, ensuring efficient and effective service delivery.

• Ensured timely completion of local, state, and federal reports, while maintaining confidentiality of all case records.

• Represented the organization as an advocate at local government and community-based agency meetings, fostering collaborative partnerships and resource sharing.

• Provided comprehensive counseling and referrals to individuals in need of assistive technology, housing, healthcare, and other support services.

• Organized and conducted seminars, presentations, and activities in collaboration with partner agencies to address community needs and enhance access to resources.

• Followed up with individuals to ensure receipt of needed services and identified additional resources or options if necessary.

• Worked closely with isolated, disabled, and low-income seniors to improve their quality of life through tailored support and assistance programs.

• Established and maintained a robust system of services for the elderly, offering information, referrals, and direct assistance to meet their diverse needs.

   projects   

Spearheaded Operation Sweetness in collaboration with Westchester/Putnam Central Body Labor, Food Patch Inc, and United Way. Took charge of determining food quantities and ordering according to nutritional guidelines. Led recruitment and supervision of 30 volunteers, overseeing the loading, sorting, and distribution of 7,816 lbs. of food (600 bags), providing essential support to 200 families of striking workers from Longshoremen's Association 1814.

Initiated and organized a first-time homebuyer’s pilot program at the Yonkers Community Action Program, aimed at guiding and supporting individuals through their inaugural home purchasing process.

   professional affiliations   

• Alpha Phi Sigma, Epsilon Eta Chapter • Delta Alpha Pi, Iota Beta Chapter • Board Member, St. John's Riverside Hospital • Alpha Sigma Lambda, Mu Alpha Chapter