Resume

· Strength in verbal, oral, and interpersonal skills

· Ability to multi-task in order to navigate on the computer and speak to customers

· Experience in different styles of sales

· Ability to work independently or part of a team

EDUCATION

Associate’s, Casper College Casper, WY Aug. 2004 – May 2006

· Major: Theater and Dance Performance

· GPA: 3.1

Internship, University of Central Florida Orlando, FL Aug. 2006- Dec. 2007

· Walt Disney World Park and Resorts

Minor: Hotel and Resort Management

Associates, Central Texas College Killeen, TX Aug. 2017 – Current

· Major: Business Management

WORK EXPERIENCE

Semi-pro Basketball, American Basketball Association Greeley, CO Sept. 2009 – 2015

· Competitive basketball with other teams in the league

· Recruited from different basketball leagues where several championships were won.

· Point guard/Shooting Guard

CL 1 Operator, JB Swift Greeley, CO Sept. 2007- Jan. 2008

· Part of a production line conducting various tasks on different days

· Worked quickly and efficiently to meet or exceed daily production quotas

Sales Representative, Center Partners Inc. - T-Mobile Account Fort Collins, CO Nov. 2006 – June 2007

· Engage in customer service calls to ensure quality assurance.

· Implement different sales technique to determine the customer’s needs and match them with the appropriate product.

· Met and exceeded daily activation goals

· Participate and succeed in different departmental incentives.

Data Collector, Research Data Design Fort Collins, CO Sept. 2005- Nov. 2005

· Conduct outbound calls to survey a targeted population for different clients.

· Navigate different programs to read client script and collect data.

· Consistently met the set conversion rate quota- 20% or higher being the top tier.

Sales Representative, Esperion Marketing Denver, CO Jan. 2004- May 2005

· Conducted outbound calls to different companies to express the value of owning a Pitney Bowes machine.

· Followed the customer service steps to assist customers on inbound calls.

Host, Walt Disney World Park and Resorts – Grand Polynesian Orland, FL Aug. 2005- Dec. 2005

· Coordinate seating for customers to create an even volume for waiters and waitresses.

· Assisted in serving customers during peak hours.

· Closed the cash register after hours.

· Other miscellaneous tasks to create a good flow within the restaurant as well as create a positive customer experience.

Barber/Stylist, top stylist TRU Skills Lawton, OK Jan. 2006 – Jan. 2016

· Provide hair styling services including haircuts, trims and shaves.

· Daily record keeping of finances for business.

· Boosted clientele by 50% by being enthusiastic and providing excellent customer service.

· Maintain cleanliness of work area, equipment and tools.

· Weekly inventory, wash hand towels, daily sterilization of barber/styling tools.

· Other miscellaneous tasks to create a good flow within the restaurant as well as create a positive customer experience.

ADDITIONAL SKILL SETS

· Proficiency in Microsoft Office including Outlook, Word, Excel, and PowerPoint

EXTRACURRICULAR

· Choreograph interpretive dancing for Men and Women of Vision June 2005- Aug. 2006

· Three on Three Basketball (champions three seasons in a row) July 2004- July 2006

REFERENCES

Mr. Kelly Smith Semi-pro Basketball Coach 123 NE AVE Greeley, CO 14221 585-237-6734 [email protected]

Mr. Anthony P. Crawford Sr. HR Assistant PSC 333 Box 5631 APO, AP 96251 010-8294-2865 [email protected]

Mr. Jeffery Armstrong Training Manager 10102 E. 7th Ave Aurora, CO 80010 702-298-1861 [email protected]