RESEARCH PROJECT-2 IN 1

There are two (2) papers to this research project. BUT there is no lenght minimum. it just needs to be well written and with really good details (i need the same person to write both )

PAPER 1 :You’ll research three (3) different brands of veterinary management software. Compare and contrast these brands and write a research paper (APA format)

PAPER 2:Veterinary technicians need to be good listeners and good communicators. In your own words, describe techniques for being a good listener. What would you do to clarify what a client or coworker is saying to you? Also, describe some ways that you can communicate so that a client or coworker will listen to and fully understand what you’re saying. Give examples that relate to dealing with clients/coworkers in a hospital setting: discharging a surgical patient, euthanasia, and so o