REPLY TO CLASSMATE'S POST IN 7 HOURS

In your opinion, what role does communication play in employee engagement?

PLEASE EXPLAIN WHETHER YOU AGREE WITH MY CLASSMATE RESPONSE TO THE ABOVE QUESTION AND WHY? (A MININUM OF 125 WORDS)

                                                            CLASSMATE’S POST

Effective communication helps to ensures that everyone is working together and engaged with the company’s performance goals. Personally, I perform better when I understand the purpose behind a task that I am assigned. I think that open communication about how daily tasks and special projects effects on the company’s performance is a great way to keep employees engaged. I have noticed that people perform better when they feel that their tasks are contributing to a greater purpose verse doing what they consider tedious busy work. I work at a national call center and like many places change is inevitable. When these changes affect my department’s processes, I make it a priority to have a one-on-one conversations with my team members about the changes and why the changes were necessary. I find people buy into change when it is explained instead of being dictated to them.