Repairing Customer Satisfaction - Hypothesis

Overview

You will continue to use the "Repairing Customer Satisfaction" Download "Repairing Customer Satisfaction"case study to develop a hypothesis for your framed problem. This will be your first draft; you will develop the final draft integrating your instructor's feedback in the Week 6 Assignment.

Instructions

Based on the case study "Repairing Customer Satisfaction" Download "Repairing Customer Satisfaction", develop a 1-page hypothesis regarding your framed problem that includes the following.

1. Develop a hypothesis regarding your framed problem, including elements of a new value proposition for the Company, based on your analysis of the organization, root causes, and data required for your chosen identified deficiency.

This course requires the use of Strayer Writing Standards (SWS). The library is your home for SWS assistance, including citations and formatting. Please refer to the Library site for all support. Check with your professor for any additional instructions.

Help Resources

• Check out this interactive tutorial: Using Your Own Words: Preventing PlagiarismLinks to an external site..

Week 5 Activity - Repairing Customer Satisfaction - HypothesisWeek 5 Activity - Repairing Customer Satisfaction - HypothesisCriteriaRatingsPtsDevelop a hypothesis regarding the framed problem, including elements of a new value proposition for the company, based on the analysis of the organization, root causes, and data required for the chosen identified deficiency.108 to >97.19 ptsExemplaryDeveloped a hypothesis regarding the framed problem, including elements of a new value proposition for the company, based on the analysis of the organization, root causes, and data required for the chosen identified deficiency.97.19 to >86.39 ptsCompetentDeveloped a hypothesis regarding the framed problem, including elements of a new value proposition for the company, based on the analysis of the organization, root causes, and data required for the chosen identified deficiency, but the hypothesis is incomplete.86.39 to >75.59 ptsNeeds ImprovementDeveloped a hypothesis regarding the framed problem, including elements of a new value proposition for the company, based on the analysis of the organization, root causes, and data required for the chosen identified deficiency, but the hypothesis is incorrect.75.59 to >0 ptsUnacceptableDid not develop a hypothesis regarding the framed problem, including elements of a new value proposition for the company, based on the analysis of the organization, root causes, and data required for the chosen identified deficiency./ 108 ptsWrite a hypothesis that is clear, includes appropriate writing mechanics, and follows SWS formatting requirements.12 to >10.8 ptsExemplaryWriting has very few spelling, punctuation, and grammatical errors; few fragments, comma splices, and run-ons. 0–2 errors present.10.8 to >9.6 ptsCompetentWriting has spelling, punctuation, and grammatical errors that are distracting in a few places; few fragments, comma splices, and run-ons. 3–4 errors present.9.6 to >8.4 ptsNeeds ImprovementWriting has spelling, punctuation, and grammatical errors that are distracting in some places. 5–6 errors present.8.4 to >0 ptsUnacceptableWriting has spelling, punctuation, and grammatical errors, fragments, comma splices and run-ons that distract from the message. More than 6 errors present./ 12 ptsTotal Points: 0