Reflection, Synthesis, and Looking Ahead

Reflection, Synthesis, and Looking Ahead

First, read the afterword in  The Essential Workplace Conflict Handbook and watch  Managing Differences in the Workplace . Also, be sure to review your discussion posts and your final project. Next, in your paper, address the following:

· How has learning about the DMAIC process informed your decision making when it comes to resolving organizational conflict?

· What have you learned about yourself as a manager of organizational conflict? What will be your strengths in resolving conflicts? What weaknesses can you identify?

· How will you apply your learning to organizational conflict after the course concludes?