Read the case study "McRoy Aerospace" in the attached PDF and answer questions 4 and 5

Q4: What should Mark have done if Jack still was not able to resolve the problem?

Q5:Would it make sense for Mark to assign this problem to someone else now, after Jack could not solve the problem the second time around?

Requirements: 

Length: 350 words; at least 150 words for each answer.

APA format