r1

 

Conflicts are unavoidable in business life, either within the company, or in its external communications. An important managerial role is to be able to identify and mediate or resolve the conflicts.

Identify one conflict in the life of your company (or any company of your choice), analyze its reasons and the interests of the stakeholder.

Acting as a mediator, prepare a set of negotiation strategies to successfully resolve that conflict. 

Consider the personal and business interests of the parties involved, cultural and gender characteristics that may impact negotiations, nonverbal behaviors that may help in conflict resolution and any other factors you consider important.

In a 3-4 page APA formatted paper, present the findings of your analysis and suggested solutions