Quiz

1. The Family and Medical Leave Act permits employees in firms of 100 or more employees to take up to 12 weeks of paid leave for family or medical reasons. 

True 

False 

Question 2. . An agency shop is a union security arrangement whereby employees must pay union dues to the certified bargaining unit even if they choose not to join the union. 

True 

False 

Question 3.  A defined benefit plan is a retirement program that pays retiring employees a fixed retirement income based on average earnings over a period of time. 

True 

False 

Question 4. Three of the most typical dichotomies of rewards are: intrinsic versus extrinsic rewards, financial versus non financial rewards, and performance-based versus membership-based rewards. 

True 

False 

Question 5. The Fair Labor Standards Act established laws outlining minimum wage, overtime pay, and maximum hour requirement for most U.S. workers. 

True 

False 

Question 6. The Privacy Act of 1974 requires federal government agencies to make available information in an individual’s personnel file. 

True 

False 

Question 7.. Any organizational guarantee or promise about job security may constitute an implied employment contract. 

True 

False 

Question 8. In the United States, employees average 10 paid holidays per year. 

True 

False 

Question 9.Most organizations conduct their own compensation surveys rather than relying on outside information. 

True 

False 

Question 10. The beginning of equal employment opportunity is usually attributed to the passage of the 1964 Civil Rights Act. 

True 

False 

Question 11.The Fair Credit Reporting Act of 1971 requires an employer to notify job candidates of its intent to check into their credit. 

True 

False 

Question 12. The cost of employee benefits to organizations has remained stable over the last thirty years.

True 

False 

Question 13. Companies employing 50 or more employees are required to give employees 30 days notice when closing down a plant or laying off large numbers of workers. 

True 

False 

Question 14. The National Labor Relations Act is commonly referred to as the Taft-Hartley Act. 

True 

False 

Question 15. Transportation is the least unionized private sector of the U.S. workforce. 

True 

False 

Question 16. Job evaluation is the process whereby an organization systematically establishes its compensation program. 

True 

False 

Question 17. Intrinsic rewards are rewards one gets from the employer, usually money, a promotion, or benefits. 

True 

False 

Question 18. An activity whereby a company keeps informed of its employees’ activities is called employee assessment. 

True 

False 

Question 19.Social Security is an example of a voluntary benefit. 

True 

False 

Question 20. Grievance procedures are usually designed to have disputes resolved at the lowest level possible in an organization. 

True 

False 

Question 21. Which of the following is a legal BFOQ? 

Airline flight attendants must be female.

Airline pilots must be male.

Airline baggage handlers must have a college degree.

Education level may be used as a selection factor when hiring college professors.

Washroom attendants must be the same gender as the washroom designation.

Question 22. Which of the following is not true regarding workforce diversity in the United States? 

Differences are increasingly recognized and celebrated in organizations.

Minority and female applicants have become the fastest-growing segments of the workforce over the last 30 years.

Firms increasingly establish policies that consider various work styles.

As globalization becomes more pronounced, so does the importance of managing workforce diversity for U.S. organizations.

Accommodating the needs of minority and female employees is less and less a 

major responsibility for managers.

Question 23. 23. Research studies suggest that (Points : 2) 

honesty tests are not reliable.

honesty tests are very expensive to administer.

a small number of companies in the United States are using honesty tests to screen applicants.

honesty tests can be effective devices to screen applicants.

honesty tests are not valid.

Question 24. 24. What is roughly the proportion of all U.S. organizations using some form of drug testing? (Points : 2) 

10%

15%

One-fourth

Half

Two-thirds

Question 25. 25. Larry, confined to a wheelchair since his accident, has been denied a job as a data clerk because the workstations are too small to accommodate his wheelchair. Can he sue under the ADA? (Points : 2) 

Yes. This is a clear instance of adverse impact.

No. Data clerks are expected to work in tight quarters.

Yes. This is a clear violation of reasonable accommodation.

No. The correct law in this case is the EEOC.

Yes. Title VIII specifically addresses Larry’s situation.

Question 26. 26. A large university has 40 campuses around the state. Each site has courses taught, but the HRM functions of hiring, recruiting, and benefits are all done from a single campus location. This situation is an example of ___. (Points : 2) 

shared services

outsourcing

offshoring

telecommuting

technology shift

Question 27. 27. B.W. works for a tech manufacturer. He attends monthly meetings with managers and co-workers to evaluate labor-saving ideas. Last year, the group came up with a scrap salvage procedure that saved the company a million dollars. Each employee received $1000. What kind of compensation system is used? (Points : 2) 

Scanlon Plan

Empowerment

Merit pay

Piecework

Time-saving bonus

Question 28. 28. Which of the following piece of legislation provides for continued employee benefits up to three years after an employee leaves a job? (Points : 2) 

COBRA

HMO

HIPPA

ERISA

PPO

Question 29. 29. Which of the following is not a legally required benefit? (Points : 2) 

Health insurance

Social Security

Unemployment compensation

Workers’ compensation

Unpaid family and medical leave

Question 30. 30. David conducts new employee orientation for a large organization. His work is within which basic HRM function? (Points : 2) 

Management

Motivation

Career planning

HRIS

Training and development

Question 31. 31. Sonia is a compensation analyst for a large government agency. She reviews grades that have been established by skills, knowledge, and abilities. What job evaluation method is Sonia using? (Points : 2) 

Classification

Ordering

Point method

Ranking

BARS

Question 32. 32. Karl, a router, tried to organize a union in his nonunion western clothing shop. A year and a half ago a vote rejected unionization. Now he has secured authorization cards signed by 100 of the 1000 workers. What else does he need to do before having another union election? (Points : 2) 

Nothing. He’s good to go.

Get signatures on the validation certification form as union security before the election.

Wait. NLRB will hold an election only every 3 years.

Get more signatures.

The signatures are the election process. He only needs to register with the appropriate union.

Question 33. 33. Which of the following is not a law affecting employee rights? (Points : 2) 

The Privacy Act

The Drug-Free Workplace Act

The Fair Credit Reporting Act

The Fairness in Employment Act

The Polygraph Protection Act

Question 34. 34. Which Supreme Court case made invalid any test or diploma requirements that disqualified African Americans at a substantially higher rate than whites if the differentiation could not be proved job related? (Points : 2) 

Griggs v. Duke Power.

Washington v. Davis.

Wyant v. Jackson Board of Education.

U.S. v. Paradise.

Wards Cove Packing Company v. Antonio.

Question 35. 35. Dwayne worked for a 500-employee manufacturer in the rust belt. The company closed his plant with no advance notice to employees as it failed and applied for bankruptcy. He showed up for work one Monday and saw a sign on the fence announcing the plant closing and the bankruptcy. What protection is Dwayne given under W.A.R.N.? (Points : 2) 

No protection. W.A.R.N. doesn’t apply in the case of bankruptcy.

Dwayne will receive an amount of money equal to 60 days’ pay and benefits.

No protection. The company was too small.

Dwayne will receive a job and relocation expenses to another plant site.

No protection. W.A.R.N. only applies to partial layoffs.

Question 36. 36. Which of the following is not a type of defined contribution plan? (Points : 2) 

Roth IRAs

Money purchase pension plan.

A summary plan description

401(k)s

Individual retirement accounts

Question 37. 37. Work process engineering is: (Points : 2) 

another name for downsizing.

another name for rightsizing.

a continuous improvement method that radically increases an organization's productivity.

an organizational commitment to incrementally improving the quality of products and services.

a radical change in an organization.

Question 38. 38. Discipline should be immediate, provide ample warning, be consistent, and be impersonal. This statement describes which disciplinary rule? (Points : 2) 

Hot stove rule

Progressive discipline

Employee assistance

Severity of infraction

Ergonomics

Question 39. 39. The Wagner Act established which of the following? (Points : 2) 

Railroad inspections

Wage and hour law

Employee complaint procedures

The National Labor Relations Board

Federal labor unions

Question 40. 40. A situation in which an employee notifies authorities of wrongdoing in an organization is called __________________________. (Points : 2) 

Progressive discipline.

Honesty assessment.

Workplace security review

Employee monitoring.

Whistle-blowing

Question 41. 41. Which of these quality experts began continuous improvement in Japanese industries? (Points : 2) 

Lee Iacocca

W. Edwards Deming

Barry Bonds

Andrew Carnegie

Jason Eliot

Question 42. 42. Two U.S. government agencies are primarily responsible for enforcing equal employment opportunity laws. They are: (Points : 2) 

The U.S. Office of Employment Effectiveness and the Bureau of National Legal Enforcement.

The Equal Employment Opportunity Commission and the Office of Federal Contract Compliance Programs.

The Bureau of National Legal Enforcement and the National Employment Bureau d) The Office of Federal Contract Compliance Programs and the National Employment Bureau.

e) The Equal Employment Opportunity Commission and the National Employment Bureau.

Question 43. 43. Your neighbor, Dwayne, hasn’t worked in the past five years. He fell from a truck at work and hurt his back and leg. He draws 60% of his salary. Under what benefit plan is Dwayne covered? (Points : 2) 

Wellness

Keough

Jordan

Short-term disability

Long-term disability

Question 44. 44. How many times are substance abusers more likely to miss work than employees who are not substance abusers? (Points : 2) 

Twice

5 times

10 times

20 times

30 times

Question 45. 45. Which of the following is not stated as an unfair union labor practice for unions under the Taft-Hartley Act? (Points : 2) 

Restrain or coerce employees in joining the union or coerce the employer in selecting bargaining or grievance representatives

Discriminate against an employee to whom the union membership has been denied or to cause an employer to discriminate against an employee

Engage in strikes and boycotts for purposes deemed illegal by the act

Collective Bargaining

Obtain compensation for services not performed or not to be performed

Question 46. 46. Today, the percentage of women in the United States that hold senior management positions are: (Points : 2) 

50%

29%

23%

15%

Question 47. 47. HR professionals are confronted with all of the challenges that accompany a recession except: (Points : 2) 

Layoffs

Retraining employees

Change in benefits

Morale amongst employees

The ability to attract and hire better qualified people

Question 48. 48. HRM typically provides which of these types of training to temporary employees? (Points : 2) 

Retirement planning

Benefits options

Orientation

Career planning and management

Technology certification

Question 49. 49. The Fair Labor Standards Act covers which of these categories? (Points : 2) 

Prevailing wage

Child labor

Reasonable accommodation

Ranking

Glass ceiling

Question 50. 50. Which of the following is not classified as an on-the-job behavior type of disciplinary problem? (Points : 2) 

Gross insubordination

Wage garnishment

Sexually harassing another employee

Loafing

Horseplay

Question 51. 51. Ted, an HR executive, is attending a conference. Topics include specific mentoring assignments for potential executive candidates, job options that enhance promotion potential for traditionally underrepresented candidates, and the value of diversity at all levels of an organization. What is the conference focus? (Points : 2) 

Comparable worth

Glass ceiling

Adverse impact

Work equivalencies

Disparate impact

Question 52. 52. Which of the following sectors has the highest union membership? (Points : 2) 

Agriculture

Construction

Government

Wholesale Trade

Mining

Question 53. 53. Which of the following is not an external influence that affects HRM? (Points : 2) 

Labor unions

Laws and regulations

Job design

Dynamic environment

Technology

Question 54. 54. International compensation packages, referred to as a balance sheet, contain all of the following categories except (Points : 2) 

Base pay.

Differentials.

Incentives.

Assistance programs.

Golden parachute.

Question 55. 55. A security company instituted a 5’10’’ height requirement as a condition of employment for security guards. Such a height requirement is likely to create: (Points : 2) 

a disparate treatment.

an adverse impact.

a bona fide occupational impact.

a reverse discrimination effect.

a reverse treatment effect.

Question 56. 56. Which of the following best describes the Landrum-Griffin Act? (Points : 2) 

Act that was introduced to protect union members from possible wrongdoing on the part of their unions.

Amended the Wagner Act by addressing employers’ concerns in terms of specifying unfair union labor practices.

Law passed to eliminate any influence on unions by members of organized crime.

Replaced the Executive Order 11491 as the basic law governing labor relations for federal employees.

Gave employees the right to form and join unions and to engage in collective bargaining.

Question 57. 57. Which of the following is not a reason why employees join unions? (Points : 2) 

Higher wages and benefits

Greater job security

Greater individual incentives

Influence over work rules

Compulsory membership

Question 58. 58. Which of the following is a non-exempt employee under the FLSA? (Points : 2) 

A lawyer in a large corporation

A general manager in a manufacturing company

A health aide in a hospital

A middle level executive in a bank

An accountant in a pharmaceutical company

Question 59. 59. Ethics refers to: (Points : 2) 

a set of rules or principles that defines what is legal and what is illegal.

a set of rules or principles that defines right and wrong conduct.

a situation in which decisions are made based on religious rules or principles.

a situation in which individuals make decisions based primarily on their best interest.

a situation in which individuals make decisions based primarily on the best interest of the most economically disadvantaged individuals.

Question 60. 60. Shameka is the new compensation manager of a large manufacturing company. She is currently redesigning the pay structure. She wants to be able to break down jobs based on identifiable factors and the degree to which these criteria exist on the different jobs in her company. What job evaluation method should Shameka use? (Points : 2) 

Classification method

Point method

Ordering method

Ranking method

Broad-banding method

Question 61. 61. Which of following early management theorist was a forerunner of today's teamwork concept? (Points : 2) 

Elton Mayo

Mary Parker Follet

Hugo Munsterberg

Frederick Taylor

W. Edwards Deming

Question 62. 62. Workplace romances could lead to all of the following except: (Points : 2) 

Breeches of ethics

Accusations of favoritism

High employee morale

Low productivity

Workplace violence

Question 63. 63. In Germany, employees have ________ paid holidays. (Points : 2) 

15

7

10

9

20

Question 64. 64. Which of the following is not a management function? (Points : 2) 

Planning

Organizing

Downsizing

Leading

Controlling

Question 65. 65. Company XYZ used a cognitive ability test to select job applicants for software designer positions. There were 60 male candidates and 30 female candidates. It appeared that 40 men passed the cognitive ability test and 10 women passed the test. Was there an adverse impact against female candidates with this test? (Points : 2) 

No, because the passing rate of the female candidates (1/3) is more than 40% of the passing rate of the male candidates (2/3).

No, because a passing rate of 25% (1/3) for the female candidates is reasonably close to that of the male candidates (2/3).

No, because the cognitive ability test may not be valid.

Yes, because the passing rate of the female candidates (1/3) is less than 80% of the passing rate of the male candidates (2/3).

No, because the lower passing rate for women is an example of disparate treatment and not an example of adverse impact.

Question 66. 66. Sharifa, the new chief financial officer of a Fortune 500 company, was likely located through the following source? (Points : 2) 

Websumes

Local newspaper

Public agency

headhunter firm

Monster.com

Question 67. 67. Although there is no standard format for job descriptions, a common format for a job de3scription includes all of the following except: (Points : 2) 

Job salary

Job identification

Job specifications

Job duties or essential functions

Job Title

Question 68. 68. During a meeting Julandre, a top executive at XYZ, Inc. made a presentation about the organizational strengths that represent the firm’s unique skills and resources. Julandre insisted that these organizational strengths should give XYZ, Inc, a competitive edge in the future. What was Julandre referring to in this meeting? (Points : 2) 

The mission statement of the company.

The strategic statement of the company.

The strategic planning process of the company.

The core strategy of the company.

The core competency of the company.

Question 69. 69. Which of the following best describes burnout? (Points : 2) 

Expectations that are difficult to reconcile or achieve.

When an employee is not sure what work to do.

When an employee is expected to do more than time permits.

Chronic and long-term stress

A dynamic condition in which an individual confronts an opportunity, constraint, or demand related to a desire and perceives the outcome both uncertain and important.

Question 70. 70. Which of the following best describes role conflicts? (Points : 2) 

Expectations that are difficult to reconcile or achieve.

When an employee is not sure what work to do.

When an employee is expected to do more than time permits.

When employees use their organization's Internet access during work hours to surf non-job related websites as to send or receive and read personal emails.

A dynamic condition in which an individual confronts an opportunity, constraint, or demand related to a desire and perceives the outcome both uncertain and important.

Question 71. 71. Repetitive stress injuries account for nearly _________ of annual workplace illnesses from headaches, swollen feet, back pain, or nerve damage. (Points : 2) 

10%

20%

40%

60%

70%

Question 72. 72. Which of the following is a psychological symptom of stress? (Points : 2) 

Increased anxiety

More relaxed state

Heightened attention to detail

Increased smoking

Higher blood pressure

Question 73. 73. Last month the OSHA inspector in a parakeet food processing plant "red-flagged" a production area for an old and faulty mixing machine. Yesterday the machine exploded, blowing the contents all over the room. Fortunately, the incident occurred during the shift change, and no one was injured. The plant has had numerous record keeping violations in the past. What OSHA penalty can this firm expect? (Points : 2) 

The firm will be fined a maximum of $70,000 per day until the situation is corrected.

No penalty since no one died.

The shift supervisor will be fired.

No penalty if the firm promises to keep accurate records from now on.

Criminal charges will be filed against top management.

Question 74. 74. Which of the following states the minimum acceptable qualifications that the incumbent must possess to perform the job successfully? (Points : 2) 

Job description

Job analysis

Job-morphing

Job specification

SWOT analysis

Question 75. 75. Which of the following is not an external source of job candidates? (Points : 2) 

Employment agencies

Unsolicited applications

Employee referrals

Blind-box ad

Professional organizations

Question 76. 76. Which of the following is the government agency that researches and sets OSHA standards? (Points : 2) 

ERISA

NOSHA

NIOSH

MSD

EEOC

Question 77. 77. A crack in the cooling tower of a nuclear facility is emitting green steam. OSHA inspectors were called for which level of priority? (Points : 2) 

Random inspection

Targeted inspection

Employee complaint

Potential accident

Imminent danger

Question 78. 78. Jamie is the director of recruiting for a large corporation. Which of the following is a warning signal that her efforts are not effective? (Points : 2) 

Recruiting costs have decreased 2% over the last 10 years.

65% of resumes were received through the Internet last year.

The applicant pool is increasingly diverse.

Fewer qualified applicants are applying for jobs.

Fewer unqualified applicants are applying for jobs.

Question 79. 79. Youan, a recruiter, is trying to identify the different constraints that may impact his recruiting efforts. Which of the following is not a major constraint on recruiting efforts? (Points : 2) 

Organization image

Job attractiveness

Marketing mix

Government influence

Internal organizational policies

Question 80. 80. Which of the following is not a step in a job analysis process? (Points : 2) 

Understand the purpose of the job analysis.

Understand the roles of jobs in the organization.

Benchmark positions.

Determine the pay level of jobs.

Determine how to collect job analysis information.

Question 81. 81. In OD, intergroup development is used to build cohesion within work groups. (Points : 1) 

True 

False 

Question 82. 82. Employee involvement is being phased out in most organizations that are competitive in the 21st century. (Points : 1) 

True 

False 

Question 83. 83. Organizational development is the part of HRM that addresses system wide change in the organization. (Points : 1) 

True 

False 

Question 84. 84. . Elton Mayo is often regarded as the father of scientific management. (Points : 1) 

True 

False 

Question 85. 85. Multinational corporations became common place in the mid-1960s. (Points : 1) 

True 

False 

Question 86. 86. Aligning HR policies and decisions with the organizational strategy and mission is called organizational human resources management. (Points : 1) 

True 

False 

Question 87. 87. Employee training focuses on an employee’s future personal growth. (Points : 1) 

True 

False 

Question 88. 88. Workforce diversity refers to the varied personal characteristics that make the workforce heterogeneous. (Points : 1) 

True 

False 

Question 89. 89. Large companies are increasingly finding more cost-effective to share their HRM services among the divisions. (Points : 1) 

True 

False 

Question 90. 90. Part-time employees are those employees who work fewer than 40 hours a week. (Points : 1) 

True 

False