questions

Just need two questions answered: 

  

1. Name at least six issues indicated by the authors that may require a management policy      and explain.

1. The approaches  for managing and resolving conflict in an organization can be classified      into three categories. Name these three categories and give an example for      each.

use book Strategic Management by  Fred R. David; Forest R. David; Meredith E. David  and other references if needed.