questions statistical controlleadership

Why are most processes not in statistical control when they are first sampled for control chart purposes?

The class will review and discuss eight (8) u-tube videos presented by well-known leaders;

Ken Blanchard 

https://www.youtube.com/watch?v=QTiUy8uSWtE&feature=emb_title

Questions to be answered:

1. What is the main concept of the video?

2. How does this video apply to me as an individual in a leadership role?

3. The topic is servant leadership.  Give me an example of someone who you feels exhibits this trait.