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1. Question : Which of the following is one of HR department’s major everyday tasks?

Student Answer:

a) Sales and operations planning 

b) Supply chain management 

c) Inventory accounting 

d) Orchestrating cultural change 

2. Question : ______ identifies characteristics of the job to be performed in terms of the 

tasks, duties and responsibilities to be fulfilled.

Student Answer:

Job planning 

Job design 

A job description 

A job specification 

3. Question : Which of the following is NOT one of the ways to measure HR strategic 

effectiveness?

Student Answer:

Return on investment 

Price effectiveness test 

Economic value added 

Balanced scorecards 

4. Question : ______ refers to the extent of resemblance between the personal core 

values and beliefs of individuals and the norms, rules, regulations and values of the organizations where they work.

Student Answer:

Person-organization fit 

Person-environment fit 

Person-group fit 

Person-job 

5. Question : ______ provide the service of leasing talent to other organizations based on their needs.

Student Answer:

Employment agencies 

Headhunters 

Temp agencies 

Contingency firms 

6. Question : The ______ contains Title VII which guarantees equal opportunity in 

employment, and prohibits discrimination based on gender, religion, race, national origin or color.

Student Answer:

Equal Employment Opportunity Act 

Affirmative Action Law 

Equal Employment Opportunities Commission 

Civil Rights 

7. Question : ______ is the process of reducing the workforce through eliminating jobs, 

which cuts costs and improves efficiency.

Student Answer:

Voluntary separation programs 

Attrition 

Buyouts 

Downsizing 

8. Question : ______________ refers to the degree to which an organization is able to 

maximize the productivity of given resources, produce a given amount of output with minimal resources, or accomplish both.

Student Answer:

Organizational efficiency 

Organizational yield 

Organizational management 

Organizational effectiveness 

9. Question : What are the two main types of employment testing?

Student Answer:

Achievement and abilities 

Aptitude and achievement 

Aptitude and comprehension 

Achievement and knowledge and skills 

10. Question : Which of the following do “ergonomics” most directly address?

Student Answer:

Physical wellbeing 

Mental wellbeing 

Emotional wellbeing 

Social wellbeing 

11. Question : Coaching, mentoring, sharing skills and experience, and promoting a 

friendly work environment are all forms of ________________.

Student Answer:

Organizational citizenship behaviors 

Positive attitudes 

Work engagement 

Organizational commitment 

12. Question : ______ refers to a more explicit form of harassment where the harassing 

member of the organization may be requiring the harassed member to exchange sexual favors against his or her will.

Student Answer:

Hostile work environment 

Quid pro quo 

Disparate treatment 

Disparate impact 

13. Question : ______ is the degree to which the job allows the incumbent to complete an identifiable work product and see clearly tangible or perceivable outcomes.

Student Answer:

Skill variety 

Task identity 

Autonomy 

Task significance (The answer can be found in Chapter 3 of BUS 303: Human Resource Management, in the section “Hackman & Oldham’s job characteristics model” Task identity is the degree to which the job allows the incumbent to complete an identifiable work product and see clearly tangible or perceivable outcomes.) 

14. Question : All the following are forms of compensation except:

Student Answer:

Fixed working hours 

Bonuses 

Awards 

Equity 

15. Question : ______ is the broadening of the types of tasks and responsibilities 

performed on the job, with the purpose of creating interesting and less monotonous jobs.

Student Answer:

Job enrichment 

Job enlargement 

Job rotation 

Task significance 

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