Quality and Safety

As early as 400 BC, the Hippocratic Oath admonished physicians to  keep patients from harm or injustice. Current codes of ethics remind  health care practitioners that safety and quality are imperative in  health care. Yet quality and safety remain a critical issue for health  care managers and patients today.

To prepare for this Discussion, carefully review your  Learning Resources. Seek additional resources to support your Discussion  from one of the known web resources of health care quality:

Websites:

• The Joint Commission http://www.jointcommission.org/
• Institute for Healthcare Improvement http://www.ihi.org/ihi 
• Agency for Healthcare Research and Quality http://www.ahrq.gov/qual/

By Day 4

Post a comprehensive response to the following:

How is quality of care viewed from the perspective of each of the followiing:

• A patient
• A health care provider
• A purchaser

What role can the health care manager play in ensuring  quality and safety in a health care setting? Select one of the different  methods for improving the delivery of care described in your Learning  Resources (this can include the websites identified). Provide a specific  example of how that method can help protect a patient from errors of  underuse, overuse, or misuse of care.