qm202
noorhasanAssignment:
A billing error at SeeMoji (9753 Livernois, Troy, MI 48311) has been brought to your attention. On January 4, a customer (Judy Baley, 20100 Pleasant St., Miami, FL 15789) purchased a $1 10-pack of emojis but was charged $100 due to a temporary glitch in the system. Write a letter to the customer explaining that the error occurred and has been corrected. The customer should see the $100 credit and new charge for $1 on her credit card statement. Apologize for the error and thank her for her for her business. Use correct letter format as shown on the last page of the Style Guide
6 years ago
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