psad 304 - 7
1. Last week we had a chance to discuss the concept of public/private partnerships. In those discussions, we also looked at a few examples of these relationships. In your first discussion this week, build on your last week's example and what would be the roles and responsibilities of your identified public/private partnership. How does the relationship improve service delivery and impact the cost of doing business? Also, since the relationship is to support the community, is the risk now shared and how do we make sure this partnership is transparent?
Requires at least 250 words with at least one properly formatted reference and citation
2. A couple of weeks ago we highlighted the importance of customer service. When we develop these public/private partnerships, how do we manage customer service or is that concern at all? Ultimately, how are you going to measure, evaluate, and manage the performance of the partnership?
Requires at least 250 words with at least one properly formatted reference and citation
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- pppcustomerservice..edited.docx
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