Professional Contribution Comments/Replies
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I'm shocked when I see how many companies don't even have strong CRM systems in today's age. Whether they're doing well without a system or they're struggling, it seems that they think they can "wing it" and don't want to invest the time or money into building one. This is sad to me because there are so many on the market that are very low cost. My brother works for a company that still puts everything into an Excel spreadsheet that gets updated and sent out once a week to the sales team. The company has more than 40 salespeople in the Northeast and could easily afford a simple system. I'm sure that sales have been lost because of lack of followup because there was no system to track the best time to communicate with them.
6 years ago
7
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