Practice

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 100 Words

  • Thinking about your own workplace, If a situation is challenging when would it be most appropriate to communicate in person versus email or text message?
  • How could face-to-face or telephone communication help to de-escalate situations?
  • If you were given the task of communicating information that might be unwelcome, what are some strategies that you might use to make the conversation more productive?
    • 4 years ago
    • 5
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      WorkplaceCommunication.docx