planning and marketing in healthcare

Instructions:Please answer the discussion board questions by Sunday, March 17th at 11:59pm. For full credit of 1.0 points the following is expected:1. Use APA format.   2. Utilize more than one reference to answer the questions.3. Your answers must be at least 3 paragraphs to each question.   
QuestionsThe Reception area is the First area your patients will see when they enter your office pr health care facility.When you make the reception area a relaxed and comfortable place, you set the stage for more pleasant doctor-patient relationship.How you will configure a pleasant reception area?How you avoid negative perceptions?What type of  distraction you will provide?Dr. Gisela LLamas