Phases of Decision Making

Exhibit 3.3 - The Phases of Decision Making states that the first phase is to identify and diagnose the problem and the second phase is to generate alternative solution.

For this forum, recall a decision you recently made at work (Software Development) and complete steps 1-4 in the phases of decision making (with citations and references) 

(1) identify and diagnose the problem,

(2) generate alternative solutions, 

(3) evaluate alternatives,

(4) make the choice.