Peer review part 2

This will be regarding the performance of a team lead in an IT environment.

I need 4 paragraphs regarding the behavioral skills of this person who is my manager.  

Leadership skills - regarding being able to direct, provide guidance, knowledgeable of all topics, etc….PLEASE ADD MORE. 

Great customer service - providing customer with such support that speak highly of them, they go far and beyond the call of duty.

the passion for working with the company- great work ethnic, always coming to work with the smile, ready to conquer the day ahead

4th paragraph freestyle whatever you like