OWNING

Use the steps in stages 3 and 4 of Kotter’s change model to address and explain:  

A.    The steps for implementing the HCA system issue.

B.    How to apply them to the HCA in performing a systems analysis.

C.    How you would expect the Mission, Vision, Values, and Goals to be successfully communicated to the organization?

D.    What happens if the workers do not understand or accept them?

E.    Describe how the leaders will deal with this implementation problem?