Organizational Behaviour

(W13) Discussion

Brick & Mortar vs. Brick & Click vs. Click & Buy.  

Today’s retail world is increasingly moving online in an effort to woo customers.  Research and identify a retailer from each of these three types: (1) brick & mortar: on-ground presence only, (2) brick & click: on-ground and online presence, (3) click & buy: online presence only. Describe the structures of each of these three firms in terms of the six key elements given in the chapter.  If possible, draw a generalized organizational chart for each type of retail organization based on your research.

Tips - Think out of the box... do different organizations that we are not used to hearing about. Examples we all know about are Apple, Amazon, Google, etc.