Organization Leadership and Decision Making

 Datatronics Case Study - pg 246 - Lesson 6 

• Discuss, comment, and reply.  Original posts and participation graded.
• Outline the specific information that Matt should collect to build a case for improving customer service at Datatronics.
• Describe your top ideas for Matt to present to Joel next week.
• How would Matt get Joel to support his ideas?

McKeen, J., & Smith, H. (2012). IT Strategy: Issues and Practices. Boston: Prentice Hall.

instuctions: APA Format

4 pages with out title page. Should 4 references .no grammar errors.no plagarism. Quality work