OPERATIONS MANAGEMENT

  

Before beginning the group project, review the Group Project Overview.  

By the end of this unit as a group, your group must provide a detailed answer and justification to each of the following questions:

• Product or service: what      product or service has the team has chosen?
• Market and customer: what      is the estimated size of the market/customer base for your product/service      market and what are the customer drivers (order winning and qualifying      factors)?
• Process Type: what      type of manufacturing or service process do you consider most appropriate?
• Layout Type: what      type of layout do you consider most appropriate?
• Facility Location: what      location do you consider adequate for the facilities where the product or      service is performed?
• Process Technology: what      process technologies do you consider adequate for your product/service?
• Product / Service and      Process Design: what elements of the design process do you think are      more relevant given your product/service?
• Work and Job Design:      what elements do you consider important to the design of the job and work      required to manufacture your product or offer your service?

See chapters 3 and 10 in the Operations Strategy text for reference purposes. Talk to the instructor if you have questions.