Operational Excellence - discussion 3

• Ch. 14: Enterprise Resource Planning (ERP)  systems are used to plan and control important day-to-day operations.  If ERP is not already in use at your chosen organization, should it be introduced and if so why?  
• Ch. 15: Identify which aspects of lean philosophy and lean techniques are utilized by your selected organization.
• Ch. 16: Which improvement technique would assist your organization with retaining their position relative to their competitors? 
• Ch. 17: Describe how your selected organization ensures the quality of their products/services.

*Points will be deducted if you do not address all 4 questions!