Operational Excellence

Q1. Chapter 1 – study questions 1-5, Exercise 3 & 4 (Information Systems for Business and Beyond). Submit the above homework in one document.

Q2. Chapter 1 – Review the Key Lessons from Chapter 1 – Explain the five key lessons and note the importance of each key lesson from chapter 1.  Also, note why is it important to understand these basic concepts.  (Information Technology and Organizational Learning Textbook) The above submission should be one page in length and adhere to APA formatting standards.

**Remember the page length does not include the APA cover page or any references**