Operation Methods in Value Chain Mgmt

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Think of two companies in the same industry that use different process structures (process, job shop, batch, etc.). Why is this the case? Is one process structure a better choice than the other? Why, or why not?
(a) Identify the four types of layouts and their characteristics.
(b) Think about your favorite fast-food restaurant. What type of layout is used in the food
preparation area? Is this layout a good fit with the organization? Why or why not?
Describe front-office and back-office processes. What are front-office and back-office processes in a regular restaurant? Explain the benefit of decoupling of front-office and back-office processes.