operation management discussion

"Lean Operating Systems" Please respond to the following:

• Compare  and contrast the lean service system found within Southwest Airlines to  a full-service airline such as United Airlines, British Airways, and  other large carriers in terms of cabin service, boarding process,  baggage handling, and service encounters.
• Recommend  ways for the airline carriers to improve their lean operation systems  in terms of speed and quality while reducing waste and costs. Explain  your rationale.