Negotiation and Conflict Resolution

For this Final Assignment, you will submit an essay addressing the following items:

(a) Discuss three conflict resolution strategies learned in the class.

(b) For each of the strategies, provide an example where you can apply them in a personal or work situation.

(c) Discuss a preferred approach you can use when negotiating with a difficult customer? What strategies can you use to improve the relationship with this stakeholder?

(d) Discuss three lessons learned by taking this course.

Note: Your deliverable is a 900-to-1200-word essay written in APA Style, and please include at least three reputable sources.