Negotiation and Conflict Resolution

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1) discusses four types of perceptual distortions: stereotyping, halo effects, selective perception, and projection. Define each of these and provide an example. with three reference 

2) Students are to observe two or more adults unknown to the observer. The student must not be able to hear the subjects being observed and those being observed must not be wearing a uniform of any kind as this would provide information about their occupation to the observer. Students must describe the environment and the people being observed, i.e., age, gender, dress, etc. Discuss the nonverbal communication, i.e. eye contact, body position and any other nonverbal behavior. Provide your interpretation of the relationship between those being observed. Be very discrete and do not have a conversation with those being observed. with three reference 


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