Need some help with Information systems

Due 12/ 09/ 2017 

Managing a Telecom Project

This assignment consists of two (2) sections: a written project plan, and a Gantt chart that is created through the use of MS Project. You must submit the two (2) sections as separate files for the completion of this assignment. Label each file name according to the section of the assignment it is written for. Additionally, you may create and / or assume all necessary assumptions needed for the completion of this assignment.

Due to your extensive ability and knowledge of project management, you have been promoted as a senior project manager for a national telecom organization. For this role, you will be responsible in managing the launch of a new telecom service that will attract new customers. This project will require:

• Updating cloud-based systems that interface with      customers. This effort requires programmers to update databases and Web      interfaces that will include new telecom service details. 
• Performing billing configurations to financial      information systems. This effort includes modifying the back-end programs      that calculate billing and financial reports data and include new telecom      service rates.
• Providing training on the new service for the company’s      customer service staff. This effort includes developing an online training      manual, conducting training for customer service staff, and updating an      internal Website with a Frequently Asked Questions section for new telecom      service.

Your job is to assist in the development of each described deliverable.

Your team is composed of three (3) Web-based developers, one (1) database manager, one (1) network specialist, two (2) technical trainers, and one (1) technical writer. They are devoted to operational management duties 30% of the time. One of the Web-based developers has recently joined the team and has minimal experience with configuring cloud-based systems.

The service product launch must be completed within six (6) months. Upper management is available to supply the necessary funding required to complete this project.

Section 1: Written Project Plan 

Write a ten to twelve (10-12) page paper in which you:

1. Select a project management framework / methodology      that could be used to develop this project and ensure that project      objectives are met. Provide the rationale for your selection. 
2. Evaluate the possibility of using agile project      management for any deliverables of the project.
3. Develop a WBS that meets the project scope. Provide      details at the activity level for the efforts required to achieve each      deliverable. Note: WBS must be in indented format as shown in Figure 5.5B      in Chapter 5 of the text.
4. List all possible resources that would be required for      completing this project. Assign resources to each activity. Describe each      resource’s role and the level of experience each activity would      require. 
5. Utilize estimation techniques to generate estimates of      costs, resources, and durations for each activity. Determine the      constraints that must be observed and the basis for each estimate.
6. Determine the monitoring and control process that will      be utilized for the project. Include discussion on how you would perform      earned value analysis to provide details on project status. Determine the      values that could be utilized to calculate planned costs, actual costs,      and earned value. 
7. Develop a quality management plan that will minimize      defects for project deliverables. Determine the frequency and metrics that      will be utilized for inspections.
8. Determine the techniques that could be used to      enumerate the various risks that may exist within the project. Recommend      risk management practices that will mitigate ongoing risks throughout the      project. 
9. Use at least six (6) quality resources in this      assignment. Note: Wikipedia and similar Websites do not qualify as quality      resources. 

Section 1 of your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font      (size 12), with one-inch margins on all sides; citations and references      must follow APA or school-specific format. Check with your professor for      any additional instructions.
• Include a cover page containing the title of the      assignment, the student’s name, the professor’s name, the course title,      and the date. The cover page and the reference page are not included in      the required assignment page length. 
• Include charts or diagrams created in Excel, Visio, MS      Project, or one of their equivalents such as Open Project, Dia, and      OpenOffice. The completed diagrams/charts must be imported into the Word      document before the paper is submitted.

Section 2: Gantt Chart

Use Microsoft project to create a Gantt chart in which you:

1. Record the data generated from the estimation      process. 
2. Describe your assumptions and declare the dependencies      for the logical succession of each activity. 

The specific course learning outcomes associated with this assignment are:

• Discuss the challenges of leading software projects.
• Compare and contrast the frameworks, standards, and      guidelines for managing software projects.
• Explain the use of process frameworks for developing      technology-based systems.
• Compare and contrast the frameworks, standards, and      guidelines for software development process models.
• Describe requirements engineering and scope management      techniques.
• Explain the planning process for software projects.
• Develop a software project plan based on IEEE 1058 to      solve a business problem.
• Compare the planning techniques in software projects.
• Explain and prepare project estimation plans.
• Explain the methods of creating, measuring, and      controlling work products and work processes.
• Explain and analyze earned value reporting techniques      in software projects.
• Use technology and information resources to research      issues in IT Project Leadership Strategies.
• Write clearly and concisely about topics related to IT      Project Leadership Strategies using proper writing mechanics and technical      style conventions.