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files (4)CLCSouthwestTransitTemplate.docx
MGT-605-RS-SWTCompanyProfile1.docx
PaperwithRubric1.docx
- MGT-605-RS-SWTTeamProfiles.docx
CLCSouthwestTransitTemplate.docx
4
Leading Teams at Southwest Transit
Student Name
Colangelo College of Business, Grand Canyon University
MGT-605: Leadership in Organizations
Dr. Marnie Davis
Date
Leading Teams at Southwest Transit
The first paragraph of your summary should be a brief introduction (between 3-5 sentences). Here you are going to introduce the topic of your essay, and provide strong thesis statement outlining the key topics that will be covered in your essay. Something like this would be appropriate: In the pages to follow, a proposal for the team composition at Southwest Transit (SWT) will be identified as well as discussion of the factors of motivation, potential challenges and conflict management strategy, and the vision for success through the application of appropriate leadership strategy.
Team Selection
This section should speak to the requirements identified in the first content section of the grading rubric. Your discussion will likely be multiple paragraphs. You should have multiple in text citations in your discussion to strengthen and support your recommendations and decisions. Remember, paragraphs are always at least 3 sentences. **Do not forget to cite scholarly research from the course materials or the GCU Library from the past five years**
Motivation and Behavior Management Strategies
This section should speak to the requirements in the second content section of the grading rubric. This section will be multiple paragraphs in which you identify, explain, and apply several strategies and motivation theories. You should have multiple in text citations in your discussion to strengthen and support your claims. Remember, paragraphs are always at least 3 sentences.
**Do not forget to cite scholarly research from the course materials or the GCU Library from the past five years**
Conflict and Conflict Management
This section should speak to the requirements in the third section of the grading rubric. Remember, you will likely have multiple paragraphs as you identify multiple conflict management strategies. It is recommended that you look ahead to ch.10 of your textbook to explore specific conflict management strategies and integrate these into your recommendations. You should have multiple in text citations in your discussion to strengthen and support your claims. Remember, paragraphs are always at least 3 sentences. **Do not forget to cite scholarly research from the course materials or the GCU Library from the past five years**
Vision and Leadership Strategy
This section will likely be multiple paragraphs and will speak to the requirements of the fourth section of the grading rubric. Your recommendations should at minimum include specific leadership theories that were covered in the first 3 weeks of the course content. It is recommended that you look ahead to chapters 11 and 12 in your textbook for theories that may be appropriate for your recommendations for SWT as well. Multiple specific examples and in text citations should be used to strengthen and support your claims. **Do not forget to cite scholarly research from the course materials or the GCU Library from the past five years**
Conclusion
Make sure that you always include a conclusion. The conclusion should be at least 3 to 5 sentences and summarize what you discussed in your essay.
References
Griffin, R.W., Phillips, J.M., & Gully, S.M. (2020). Organizational Behavior: Managing People and Organizations (13th ed.). Boston, MA: Cengage.
***Above is the correct reference for the textbook. In addition to this you must cite at least three additional scholarly sources either from the course materials or from the GCU Library from the past five years.***
MGT-605-RS-SWTCompanyProfile1.docx
Southwest Transit Company Profile
Southwest Transit began as a small, charter airline in 2005. Its initial vision was providing affordable, on-the-hour flights from California-based airports to its three adjacent states: Arizona, Nevada, and Oregon. Southwest Transit saw the need for affordable and convenient flights out of California was high enough to sustain a business. The company began its success using smaller commuter planes to transport customers to surrounding airports. There was no flight longer than 2 hours, and there was minimal service during the flight. The company’s mission was customer-focused. They wanted to provide an opportunity for companies to fly their employees at an affordable rate and whole families to travel affordably.
Southwest Transit tripled in size after its first year. Growing demand required the addition of flights, employees, and larger airplanes. The founders of the company re-evaluated the vision and future of Southwest Transit. They were determined to maintain an emphasis on convenient, affordable flights and keep their focus on customer needs. This strategy proved successful. The company has established itself as a dominant regional competitor. They have more than 10,000 employees and continue to see growth in their future.
Most employees at Southwest Transit rave about the company and appreciate its friendly and employee-centered culture. The company’s leadership cares about its employees and makes every effort to provide them with satisfactory benefits. Most employees are enthusiastic about the impact they make on customers, their salaries and benefits, and the advancement opportunities the company provides. They feel valued and respected. One major complaint a majority of the employees have is the turnaround demand. Employees are given very little time and support to complete a project. There is just too much work to be done. Most employees are successful under pressure but would appreciate an environment that provides adequate time to complete projects productively.
Southwest Transit Marketing Project
As a manager in the marketing department, you have been handed a last-minute project and need to work with the other managers to develop a team that can complete the project swiftly and flawlessly. Failure is not an option. Southwest Transit’s biggest competitor just released 50 new flight plans at highly competitive fares. This has caused a significant decrease in sales for Southwest Transit. The marketing team has been given the task to develop a marketing strategy to drive up sales. Southwest Transit was planning a release celebration for their new Boeing-747 in 6 weeks. The CEO demanded a new marketing campaign that will be introduced to the public simultaneously with the new aircraft. This task will require the team to collaborate effectively in a short timeframe. The ultimate goal is to develop a marketing strategy that will keep customers loyal to Southwest Transit.
You and the other managers must develop a team that is prepared to work under demanding conditions. There is a significant time crunch. Employees are already overburdened by their daily tasks. Staffing has not kept pace with the recent growth of the company. Many employees are relatively new and are not yet fully trained in all aspects of their jobs. While leadership is empathetic to the demands placed on employees, the simple fact is that additional staffing is not an option at this time and the work must get done to support the ongoing success of the company. Southwest Transit was hopeful the introduction of the new jet would be significant enough publicity to boost sales, but they were caught off-guard by the competition’s recent move, and now the company is much more uncertain.
This project is critical for the future of the company. The company is at risk of laying-off hundreds of employees. With the release celebration for the new jet only 6 weeks away, employees need to be prepared to put in significant amounts of unpaid overtime to complete the project before the deadline. The project budget is adequate but could fall short considering the impressive results the company is hoping to achieve. This assignment requires a team that can work together for the good of the company and produce the needed results. Southwest Transit employees are counting on this team to drive up sales and reestablish the company’s market dominance.
© 2021. Grand Canyon University. All Rights Reserved.
© 2021. Grand Canyon University. All Rights Reserved.
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PaperwithRubric1.docx
****APA Format and only the 2 sections on the template ( motivation and conflict)
Team Selection Content Section of Essay
Why did your team select the six team members? Why did you decide against the others?
Elizabeth: With her problem-solving skills, detail orientation, and diplomatic approach, Elizabeth is effective in team collaboration and achieving project goals while maintaining a positive attitude.
William:Perfectionist, William's confidence, experience, and non confrontational demeanor contribute positively to team dynamics, especially in providing expertise and support to colleagues.
Bob: Eagerness to assist, efficiency, and willingness to take on tasks make him valuable to the team, especially in completing projects and providing support to colleagues.
Natalie: Despite some weaknesses in trusting colleagues and time management, her strong communication skills, leadership abilities, and motivation make her an asset to the team, especially in negotiating and smoothing over tense situations.
Katelyn's drive for perfection and high standards may lead to friction within the team, as she may struggle to accept feedback and collaborate effectively with colleagues who do not meet her expectations.
Doug:Producing high-quality work, Doug needs to watch his temperamental nature and tendency to overreact in high-pressure situations may create challenges in team collaboration and conflict resolution.
Michael, Susan, Ian, and Tiffany were not selected due to factors such as Michael's depressive tendencies, Susan's struggles with focus, Ian's impatience and oversight of details, and Tiffany's lack of interest and checked-out attitude.
Motivation and Behavior Management Strategies Content Section of Essay
Identify the diverse factors that may drive the behavior of the selected team members, what specific motivation theories and strategies will the management team use to motivate this particular team of individuals? Why do you think they will work? What motivational strategies does the management team think would be ineffective for this team? Why? Provide citations to strengthen your claims.
Motivation and Behavior Management Strategies
This section should speak to the requirements in the second content section of the grading
rubric. This section will be multiple paragraphs in which you identify, explain, and apply several strategies and motivation theories. You should have multiple in text citations in your discussion to strengthen and support your claims. Remember, paragraphs are always at least 3 sentences.
**Do not forget to cite scholarly research from the course materials or the GCU Library from
the past five years**
Conflict and Conflict Management
This section should speak to the requirements in the third section of the grading rubric.
Remember, you will likely have multiple paragraphs as you identify multiple conflict
management strategies. It is recommended that you look ahead to ch.10 of your textbook to
explore specific conflict management strategies and integrate these into your recommendations.
You should have multiple in text citations in your discussion to strengthen and support your
claims. Remember, paragraphs are always at least 3 sentences.
**Do not forget to cite
scholarly research from the course materials or the GCU Library from the past five years**
Rubric:
Criteria Description
Motivation Theory Strategies
5. Excellent
20 points
Identification of the diverse factors that may drive behavior and an explanation of motivation theories and strategies that management will use to motivate the team, and why, is thorough and includes citations to strengthen claims.
4. Good
17.4 points
Identification of the diverse factors that may drive behavior and an explanation of motivation theories and strategies that management will use to motivate the team, and why, is detailed and includes citations.
3. Satisfactory
15.8 points
Identification of the diverse factors that may drive behavior and an explanation of motivation theories and strategies that management will use to motivate the team, and why, is present.
2. Less Than Satisfactory
14.8 points
Identification of the diverse factors that may drive behavior and an explanation of motivation theories and strategies that management will use to motivate the team, and why, is present but lacks detail or is incomplete.
1. Unsatisfactory
0 points
Identification of the diverse factors that may drive behavior and an explanation of motivation theories and strategies that management will use to motivate the team, and why, is not present.
Conflict Management Strategies
5. Excellent
20 points
Discussion regarding the challenges or conflicts that the management team can expect and an explanation of the conflict management strategies that management will employ to address them is thorough and includes citations to strengthen claims.
4. Good
17.4 points
Discussion regarding the challenges or conflicts that the management team can expect and an explanation of the conflict management strategies that management will employ to address them is detailed and includes citations.
3. Satisfactory
15.8 points
Discussion regarding the challenges or conflicts that the management team can expect and an explanation of the conflict management strategies that management will employ to address them is present.
2. Less Than Satisfactory
14.8 points
Discussion regarding the challenges or conflicts that the management team can expect and an explanation of the conflict management strategies that management will employ to address them is present but lacks detail or is incomplete.
1. Unsatisfactory
0 points
Discussion regarding the challenges or conflicts that the management team can expect and an explanation of the conflict management strategies that management will employ to address them is not present.
