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Operational Analysis Review Form
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Administrative Information
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New Healthcare Program
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Agency Sponsor for this New Healthcare Program
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Date of Sponsor’s Operational Analysis
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1. Vision Statement
The strategic plan for this new healthcare service aims to further the following organizational vision:
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2. Mission Statement
The mission of ________________________ is to:
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3. Identify 3 potential strategic goals/directions to guide development of your strategic plan.
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Proposed strategic goal/direction 1:
Proposed strategic goal/direction 2:
Proposed strategic goal/direction 3:
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4. Program Description
Provide a brief summary of the planned new healthcare program and a description of the business processes it supports.
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5. Customer Satisfaction
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5a. Identify the end-users of the investment in this new healthcare program.
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5b. Briefly describe the process used to assess end-user/customer satisfaction (i.e., decreased ED usage, improve primary care access, satisfaction surveys, etc.)
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6. Strategic Goals
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6a. How does the investment in this new healthcare program support to the Organization’s strategic goals?
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6b. How could this investment be combined with others to better meet the Organization’s strategic goals?
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6c. Discuss any potential risks associated with this new healthcare program.
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7. Financial Performance
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7a. Discuss any budgetary constraints/issues associated with this new healthcare program and how they will be managed.
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7b. What is the potential for unexpected costs, cost savings, or cost avoidance?
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8. Technological Considerations
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8a. Identify if the Organization explored technological alternative methods for achieving the same mission needs that could be met by launching the new healthcare program.
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8b. Identify and briefly describe planning that may be required related to system upgrade or system re-engineering required to support this new healthcare program.
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9. Operational Analysis
Discuss availability, reliability, and maintainability for each component.
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9a. Administrative support
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Availability:
Reliability:
Maintainability:
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9b. Financial support
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Availability:
Reliability:
Maintainability:
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9c. Legal consideration
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Availability:
Reliability:
Maintainability:
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9d. Clinical activities
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Availability:
Reliability:
Maintainability:
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10. Policy Examination – for each section below evaluate the policies and indicate if evidence of structural discrimination is noted in the policies? Yes or No? Include a rationale for the answer you selected. If you answered yes, describe the changes that need to be made to the policy.
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10a. Administrative Policy
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10b. Financial Policy
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10c. Legal Policy
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10d. Clinical Policy
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Mentors
2 years ago
15
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