MISw2
7 months ago
1
TranscriptWeek2.docx
MIS-2.docx
TranscriptWeek2.docx
Welcome to week two. Now that you've
explored what makes a problem
worth solving, it's time to zoom
in on who you're solving it for and
why it matters. This week's
assignment helps you define your
target user, the problem they face,
and the questions you'll need to answer
to validate your idea. Every great product
starts with a clear understanding
of the user. Before you build anything,
you need to define the person experiencing
the problem and uncover what's at stake
for them emotionally, functionally, or
socially. this assignment sets the foundation for
your customer discovery interviews in week
three you'll write a one to two page apa
formatted word document that includes four
key parts one a clear description of your
target persona who they are and why you chose
them two a well-defined problem they face
something meaningful and specific three an
explanation of why this problem matters to
them. What's the impact? Four. And finally,
two to three open -ended research
questions you'll explore in your customer
interviews next week. To do well, avoid
generic answers. Be thoughtful
and specific. Think about your user's
real-world context and pain points,
and write in a clear professional tone
using APA formatting. When you're ready,
submit your one to two-page Word document
in Canvas. This is the first major
step in building a product that truly
meets a user need.
MIS-2.docx
Week 2: Project Paper
PROJECT: For my current project, I’m exploring issues related to supply chain visibility and efficiency in manufacturing.
Introduction
This assignment is based on the Weeks 1 and 2 lessons and is intended to prepare you for conducting real-world interviews in Week 3. Focus on forming a clear, research-driven hypothesis about who your customer is and what challenge they’re facing.
Review the following video for this assignment. (VideoTranscript attached)
Instructions
Draft a one- to two-page APA-formatted Word document that defines your initial user persona, outlines the core problem your product or service is designed to solve, and identifies the key questions you’ll explore in your upcoming customer discovery efforts. Your paper should include the following.
1. Persona Overview - Describe the primary user you believe is experiencing the problem your product will solve.
· Include demographic details (age, occupation, lifestyle, etc.).
· Provide context for when and how they encounter the problem.
· Explain why this persona was chosen.
2. Problem Statement - Clearly define the most important problem your user faces.
· What are they trying to do that is difficult, frustrating, or inefficient?
· Focus on a single, meaningful challenge—not a broad list.
3. Why This Problem Matters - Explain why this is the most important problem for this user.
· What emotional, functional, or social impact does it have on them?
· Why is this worth solving now?
4. Key Research Questions - List 2–3 open-ended research questions you plan to ask in your customer discovery interviews.
· These should help you test your assumptions about the problem.
· Questions should explore behavior, pain points, or context, not solutions.
Tips for Success
· Use APA formatting for structure, citations (if used), and clarity.
· Bullet your research questions for easy reading.
· Don’t describe your solution yet—stay focused on the user and problem.
· Use clear, concise language and professional tone.
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