MHC6303 WEEK 4 PROJECT INSTRUCTIONS/ DETERMINE THE ROOT CAUSE: 5 WHYS

In week 3, you identify the weakness (the area for improvement) that you wish to continue to work on for your Course Project Task 2 due in this week. In other words, you use the same healthcare setting, for instance ER, to continue and complete your Course Project Task 2 in week 4.

Below are the tasks to be completed in your Course Project Task 2.

• Visit the following link:

Determine-root-cause-5-whys

• Read the introduction to RCA.
• Read the RCA process.
• Conduct and report an RCA for the area of improvement you selected. Include in your analysis:
  • A diagram of the clinical or workflow process
  • A fishbone diagram of constraints
  • The steps for improvement, utilizing the five-whys tool
  • Suggested changes for making the improvement

Here examples of ER Workflow from AHRQ https://www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/ed-workflowdiagrams.pdf

PROJECT INSTRUCTIONS ATTACHED.