MGT2210 40392 Information within Enterprise SEC 01 Spring 2019 CPS [VTL-1-OL] MGT2210.40392.201934 RC-2

  

· Question 1

0.2 out of 0.2 points

       

A work flow is the information   system equivalent of a

    

 

Answers:

a. 

transaction process

  

b. 

management process

  

c. 

competitive process

  

d. 

business process

· Question 2

0.2 out of 0.2 points

       

Bank of America's  ATM   system is an example of a....

    

 

Answers:

a. 

profitable banking process

  

b. 

a competitive advantage

  

c. 

an information system

  

d. 

a customer intimate business focus

· Question 3

0.2 out of 0.2 points

       

The transaction processing   within the ATM system occurs

    

 

Answers:

a. 

at both the ATM terminal and the Bank's     data center

  

b. 

none of the responses cited in this     question

  

c. 

only at the ATM terminal itself

  

d. 

only at the Bank's data center

· Question 4

0.2 out of 0.2 points

       

An information system is...

    

 

Answers:

a. 

the only software required by a business     today

  

b. 

software that aligns with and enables a     business process

  

c. 

the most important software required by a     business today

  

d. 

essential for the operations of computer     hardware

· Question 5

0.2 out of 0.2 points

       

One way to   tell you are dealing with a company focused on customer intimacy is their

    

 

Answers:

a. 

focus on customer service

  

b. 

focus on tailoring goods and services to     the specific needs of the individual customer

  

c. 

focus on streamlining processes touching     the customer

  

d. 

focus on product differentiation

· Question 6

0.2 out of 0.2 points

       

The process of using the ATM   machine and the associated activities at the Bank's data center may be   described as

    

 

Answers:

a. 

a zero-sum game

  

b. 

a source of Bank of America revenues

  

c. 

a single transaction

  

d. 

a linear process

· Question 7

0.2 out of 0.2 points

       

The components of an   information system include:

    

 

Answers:

a. 

information security capabilities

  

b. 

work flows, forms, business rules and a     database

  

c. 

hardware, software and peripherals

  

d. 

workflows, business rules and a database

· Question 8

0.2 out of 0.2 points

       

Which of the statements below   incorrectly describes the function of the MIS Integrative Framework?

    

 

Answers:

a. 

the Framework helps us to identify the     relationship between the business, its information needs and its IT choices

  

b. 

the Framework helps us to identify the     different levels of information processing within a particular organization

  

c. 

the Framework helps us     to identify the different ways a company might succeed in a global economy

  

d. 

the Framework helps us     to identify alignment issues between coporate business focus, software selection and     information requirements

· Question 9

0.2 out of 0.2 points

       

Michael Porter's value chain   model helps us to....

    

 

Answers:

a. 

sort out the external challenges faced by     the business

  

b. 

negotiate the exchange of information     among business operating units

  

c. 

understand the relationships between the     core business activities of the business

  

d. 

choose the right information systems to     purchase

· Question 10

0.2 out of 0.2 points

       

Management information is used   in what ways?

    

 

Answers:

a. 

to award bonuses

  

b. 

to determine your merger and acquisition     strategy

  

c. 

to create competitive advantage

  

d. 

to optimize the performance of processes,     people, and corporate assets