MGT 598 Final Exam /MGT 598 Final Exam /MGT 598 Final Exam

1) Experts suggest that firms that want to globalize through e-commerce must first localize, which means that firms need to

use local suppliers, vendors, and distributors to manufacture products for the local market

modify their products and services to meet the needs and interests of local cultures

sell their products in a brick-and-mortar store before selling them through an e-market

test their products and services in local markets before selling them over the Internet

2) Which of the following behaviors is inconsistent with Casse’s profile of successful American negotiators?           

Refusing to make concessions in advance

Exhibiting a good sense of timing

Being quiet and not arguing

Understanding the issues

3) Dell most likely offshores product support service jobs to India because of the   

superior technical knowledge of Indian workers

extensive call center experience of Indian workers

lower payroll costs associated with Indian workers

customer preference for interacting with Indian workers

4) In the context of doing business in Asia, what is meant by the phrase “the contract is in the relationship, not on the paper”?           

Asian contracts are not legally binding for MNCs.

Contracts are ceremoniously destroyed after they are written.